Terms of service

Terms of Service
By Zaina Store – Bahrain
Welcome to By Zaina! These Terms of Service govern your use of our website and your relationship with By Zaina. By accessing or using our site, you agree to be bound by the following terms:

1. General

By Zaina reserves the right to update, change, or replace any part of these Terms of Service at any time. Your continued use of the site constitutes acceptance of those changes.

2. Eligibility

Our products are suitable for customers of all ages. However, purchases must be made by individuals who are at least 18 years old or under the supervision of a parent or guardian.
By Zaina does not sell dangerous or restricted goods. All items available are personal care and cosmetic products that are safe for general use.

3. Product Availability and Pricing

All products are subject to availability. Prices are listed in BHD and may change without prior notice. We reserve the right to refuse or cancel any order at our sole discretion.

4. Order Cancellation

Customers may cancel their order only before it has been dispatched. Once the order is out for delivery or delivered, cancellation will not be accepted.

5. Returns & Refunds

We offer full refunds for products that are:
  • Unopened
  • Unused
  • Returned within 3 days of delivery
We do not accept returns or provide refunds for opened or used products. Customers are responsible for the cost of return shipping unless the return is due to a mistake on our end.

6. Intellectual Property

All content on this site—including images, text, and branding—is the property of By Zaina and may not be used without written permission.

7. Privacy Policy

Your privacy is important to us. By using our site, you agree to our Privacy Policy.

8. Contact

For any questions or concerns, please contact us at:
📱 WhatsApp: +973 6699 2221
📧 Email: info@byzaina.com